Find technological tools to enable your work and protect your information.
Getting Help
MedIT is now Digital Solutions, a new organization providing faculty-wide solutions to enable transformative education and research. For more information, visit here.
Need help? The MedIT Service Desk will continue to provide IT or videoconference support at 1.877.266.0666 or medit.servicedesk@ubc.ca.
8:30 a.m.–4:30 p.m., Monday to Friday *
Videoconferencing support: 7:00 a.m.–5:00 p.m., Monday to Friday
* Effective Monday, May 3, 2021, the MedIT Service Desk will be extending their service hours. The new hours will be 7:30 a.m. to 6:00 p.m., Monday to Friday.
Remote Access to Files
- UBC Virtual Private Network (VPN): UBC VPN Download and Connection Instructions
- Microsoft OneDrive: OneDrive at UBC Information and Help
Accounts, Email & MS Teams
- Campus-Wide Login: Setting up your CWL
- UBC Faculty & Staff Email (FASmail): FASmail Information and Help
- MS Teams: MS Teams at UBC Information and Help
Zoom Videoconferencing
UBC has a campus-wide license for Zoom as a platform for delivering courses online and larger meetings. Zoom is an easy-to-use video conferencing platform that offers a wide range of features.
Working Remotely
Information Security
Useful Links
Outages: For the most up-to-date information on outages, maintenance, and status of UBC IT Enterprise Services, please visit https://status.it.ubc.ca.